Rochester Orthodontist

Office Policies

Mission Statement

We are committed to exceeding your expectations by providing the highest quality care in a fun, comfortable, state-of-the-art environment for you and your family. Our goal is to positively affect each patient by creating healthy beautiful smiles that last a lifetime.

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday - Wednesday: 8:00 a.m. - 5:00 p.m.
Thursday: 8:00 a.m. - 4:00 p.m.
Friday: 9:00 a.m. - 4:00 p.m.  

Appointments

Your scheduled appointment time has been reserved specifically for you. We will try to provide a telephone reminder call 24-48 hours before your scheduled appointment to supplement the appointment card you receive. We are aware that unforeseen events sometimes require missing an appointment. Please let us know if you cannot make the appointment. We request 48 hours notice if you need to reschedule.

Insurance

We will be happy to help in any way that we can in filing your insurance claims and answering any questions you have regarding insurance. Our dedicated team will work with you to obtain the maximum benefits you are entitled to.
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